Office Administrator: 

An environmentally conscious, plant-centered facility based in Phoenix, AZ. is seeking an exceptional Office Administrator to join their amazing team. The ideal candidate will be responsible for handling the NetSuite program; order inputs/credit memo creation and processing along with charging deposits, processing refunds and looking up invoices and tracking information.

Duties

• Answer incoming customer calls regarding product information, delivery, and after-sales service.
• Administrative Duties
• Data Entry
• Customer Service
  NOTE: NetSuite experience is a must
• Respond to customer inquiries via email or chat in a timely manner.
• Process orders, forms, applications, and requests.
• Maintain customer records by updating account information.
• Work closely with other departments to ensure customer satisfaction.

Skills

• Strong Administrative skills
• Strong Customer Service skills
• Proficiency in computerized systems; such as NetSuite, Helpscout, Order Platforms, Woo Commerce, Woo Commerce and Zenventory.
• Knowledge of basic math
• Clerical skills such as filing and organizing documents
• Experience with order entry processes

If you are a detail-oriented individual with excellent communication skills and a passion for helping customers, we encourage you to apply for this rewarding position.

Job Type: Full-time

Pay: $50,000.00 – $53,000.00 per year

Work Location: In person